2. Definitions

• "Service" refers to our directory building platform and all associated services
• "Lifetime Access" refers to perpetual access to the basic tier of our Service
• "We," "us," and "our" refer to Listable
• "You" and "your" refer to the user of our Service

3. Lifetime Access Terms

3.1. Lifetime Access grants you perpetual access to the basic tier of our Service for as long as the Service remains operational.

3.2. Lifetime Access does not guarantee:

• Access to premium or future premium features
• Continuation of service if we cease operations
• Transfer of access rights to other parties
• Compensation if the Service is discontinued

3.3. We reserve the right to modify the features included in the basic tier while maintaining core functionality.

4. Refund Policy

4.1. Early Access Refund: During the first week following our initial release, you are entitled to a full refund for any reason. If we fail to release in a reasonable timeframe, you will be given a full refund.

4.2. To request a refund during the eligible period:

• Submit your request through our support channel
• Include your purchase confirmation
• State your reason for the refund (optional)

4.3. Refund processing time is typically 5-10 business days, depending on your payment method.

5. Service Availability

5.1. While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service.

5.2. We reserve the right to:

• Perform maintenance with reasonable notice
• Update or modify the Service
• Discontinue the Service with appropriate notice

6. User Responsibilities

6.1. You agree to:

• Provide accurate account information
• Maintain the security of your account credentials
• Use the Service in compliance with applicable laws
• Not abuse or overload the Service

6.2. You are responsible for all content uploaded to or created within the Service.

7. Data Protection and Privacy

7.1. We process personal data in accordance with our Privacy Policy and applicable data protection laws.

7.2. You retain ownership of your content while granting us license to host and display it through the Service.

8. Acceptable Use

8.1. You may not use the Service to:

• Host illegal content
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Conduct spamming or phishing activities

8.2. We reserve the right to:

• Remove any content that violates these terms without prior notice
• Report illegal content to relevant authorities
• Permanently ban users who repeatedly violate these terms
• Take any necessary action to protect our Service and other users

8.3. Content Removal: Any content that violates our acceptable use policy may be removed immediately and without notice. We maintain sole discretion in determining violations and appropriate actions.

9. Termination

9.1. We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent activity
• Abuse the Service or other users

10. Liability Limitations

10.1. We provide the Service "as is" without warranties of any kind.

10.2. We are not liable for:

• Data loss or corruption
• Service interruptions
• Indirect or consequential damages
• Third-party actions

11. Changes to Terms

11.1. We may modify these Terms at any time with reasonable notice.

11.2. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Support and Communication

12.1. Technical support is provided via:

• Documentation
• Email support
• Community forums

12.2. Response times vary based on issue severity and support tier.

13. Governing Law

13.1. These Terms are governed by [Your Jurisdiction] law.

13.2. Disputes will be resolved in the courts of [Your Jurisdiction].

14. Contact Information

For questions about these Terms, contact us at:
mail@john-richardson.net

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.