2. Definitions

• "Service" refers to our directory building platform and all associated services
• "We," "us," and "our" refer to Listable
• "You" and "your" refer to the user of our Service

3. Lifetime Access Terms

3.1. Lifetime Access grants you perpetual access to our Service for as long as the Service remains operational. Your existing plan limits (such as 10GB storage) will never be reduced, and you will automatically receive any increases or additions that we introduce to the lifetime plan in future.

3.2. Lifetime Access does not guarantee:

• Limits/constraints from other plans which we reserve the right to modify on a per plan basis
• Continuation of service if we cease operations
• Transfer of access rights to other parties
• Compensation if the Service is discontinued

4. Refund Policy

4.1. Free Trial: We offer a 7-day free trial on all plans. After the trial period ends, you will be charged based on your selected plan.

4.2. To request a refund:

• Access our admin panel
• Navigate to the refund section
• Submit your refund request

4.3. Refund processing times vary depending on your payment provider/method. For payments made through Stripe, refunds typically process within a few business days.

5. Service Availability

5.1. While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service.

5.2. We reserve the right to:

• Perform maintenance with reasonable notice
• Update or modify the Service
• Discontinue the Service with appropriate notice

6. User Responsibilities

6.1. You agree to:

• Provide accurate account information
• Maintain the security of your account credentials
• Use the Service in compliance with applicable laws
• Not abuse or overload the Service

6.2. You are responsible for all content uploaded to or created within the Service.

7. Data Protection and Privacy

7.1. We process personal data in accordance with our Privacy Policy and applicable data protection laws.

7.2. You retain ownership of your content while granting us license to host and display it through the Service.

8. Data Export and Portability

8.1. We agree to provide you with your content and data free of charge in the following circumstances:

• When you choose to leave our Service and cancel your account
• If we decide to close or discontinue the Service

8.2. Data exports will be provided in a commonly accessible format to ensure you can access and use your data with other services or for archival purposes.

8.3. In the event of Service closure, we will provide reasonable advance notice and a reasonable period for you to export your data before the Service becomes unavailable.

9. Service Plans and Roadmap

9.1. Service As-Is:

• All plans are sold "as is" at the time of purchase
• Purchase decisions should be based solely on currently available features, not on potential future developments

9.2. Roadmap and Future Development:

• Any roadmap, planned features, or future development communicated by us represents intentions only and not contractual commitments
• We do not guarantee that any specific feature mentioned in our roadmap or marketing materials will be developed or delivered
• Development priorities may change at any time based on business needs, technological capabilities, or market conditions
• We are not liable for any business decisions you make based on expected future features

10. Acceptable Use

10.1. You may not use the Service to:

• Host adult content or pornographic material
• Host illegal content
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Conduct spamming or phishing activities

10.2. We reserve the right to:

• Remove any content that violates these terms without prior notice
• Report illegal content to relevant authorities
• Permanently ban users who repeatedly violate these terms
• Take any necessary action to protect our Service and other users

10.3. Content Removal: Any content that violates our acceptable use policy may be removed immediately and without notice. We maintain sole discretion in determining violations and appropriate actions.

11. Termination

11.1. We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent activity
• Abuse the Service or other users

12. Liability Limitations

12.1. We provide the Service "as is" without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12.2. We are not liable for:

• Data loss or corruption
• Service interruptions
• Indirect or consequential damages
• Third-party actions
• Failure to develop or deliver any particular feature, functionality, or service improvement mentioned in our marketing materials, roadmaps, or other communications
• Misuse, unauthorized access, financial losses, or security breaches resulting from your failure to properly secure API keys, access tokens, or credentials provided to or by the Service

13. Changes to Terms

13.1. We may modify these Terms at any time with reasonable notice.

13.2. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Support and Communication

14.1. Technical support is provided via:

• Documentation
• Email support

14.2. Response times may vary based on issue severity.

15. Contact Information

For questions about these Terms, contact us at:
mail@john-richardson.net

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.